Care Teams Diagnostic
Benchmark and elevate
team performance in aged care
Measure team capability, engagement, and care quality using feedback from those who know best — your staff and the consumers they serve. Identify high-performing teams and target support where it is needed most.
An objective view of how your teams perform
Care Teams gives you a data-driven understanding of how teams perform across your services. It is a low-touch approach: the confidential, anonymous assessment takes around 15 minutes to complete, and results are benchmarked both internally and against other aged care and disability providers.
Low-touch assessment
A confidential, anonymous assessment that takes around 15 minutes to complete.
Completely confidential
Feedback is gathered anonymously from those who know your services best — your staff and the consumers in their care.
Benchmarked two ways
Results are benchmarked internally across your organisation and against other aged care and disability providers.
Outcomes that strengthen care
Turn objective team insight into focused action that lifts consistency and quality of care.
Objective, data-driven insight
Understand how teams perform across your services, grounded in real feedback rather than assumptions.
Target your investment
Direct training and investment where it will have the greatest impact.
Drive consistency in care
Make performance gaps visible so you can drive more consistent care across every team.
Replicate what works
Identify standout teams and replicate their best practices organisation-wide.
What you get
Reporting built for whole-of-organisation insight
Care Teams brings together individual, organisational, and industry perspectives so you can see the full picture of team performance.
Team Report
Individual team analysis with confidential insights drawn from staff and care recipients.
Analyse & Benchmark
Compare team performance across your organisation to see where capability is strongest.
Organisational Report
A high-level overview of culture, engagement, and capability across your services.
Industry Benchmarking
Compare your results against other aged care and disability providers.
How it works
Three steps from feedback to action
A simple, supported process that turns confidential feedback into clear priorities for your services.
Step 1
Run the team assessment
Tailored surveys are completed by both staff and consumers, capturing the perspectives that matter most.
Step 2
Rate teams across five care domains
Each team is rated across five key care domains, highlighting strengths and the areas to improve.
Step 3
Compare and act
Work with an accredited practitioner to compare teams and inform how you allocate resources.
Care Teams measures dimensions mapped to the Aged Care Quality or Disability Practice Standards, based on consumer and staff feedback.
Accredited practitioners
Our team is accredited to administer and debrief Care Teams. Talk to one of our qualified practitioners to get started.
Ready to elevate your care teams?
Talk to us about running the Care Teams diagnostic across your services and putting your benchmarking data to work.
Get in touch
- Address
- Level 2, 151 Herdsman Parade, Wembley, WA 6014
- Telephone
- 08 9287 1041
- info@veraison.com.au