Health Teams

Elevate Team Performance and Health Service Quality

Benchmark team capability, engagement, and health care quality using direct feedback from your staff and the consumers they serve.

Health Teams gives you an objective view of team performance across your health services, so you can target strategies that improve engagement and quality of care. It's a low-touch, high-impact approach — the fully anonymous assessment takes around 15 minutes and can be completed online or on paper.

Key Features

• Multi-source feedback — captures insights from both staff and the consumers they serve
• Team & organisational reports — individual team analysis plus a high-level overview
• Internal benchmarking — compare performance across departments and units
• Industry benchmarking — measure against the wider healthcare sector across Australia
• Science-backed — developed by organisational psychologists using neuroscience and empirical data

Benefits

• Drive consistency in care and identify performance gaps disrupting cohesion
• Target development interventions where they will have the greatest impact
• Spot high-performing teams and replicate their success organisation-wide
• Support evidence-based workforce planning and resource allocation
• Demonstrate commitment to continuous improvement and quality standards

How It Works

1. Team assessment — participants complete confidential surveys measuring performance, engagement, and care quality
2. Analyse & benchmark — teams are rated across five key healthcare domains for a holistic view
3. Target interventions — an accredited practitioner guides you through the results to inform training and resourcing priorities

Health Teams pairs well with Health Leads, Leader Excel, and Team Excel for a fully integrated approach to leadership, team, and organisational development.