Data-Driven Insight Diagnostic

Care Leads
(formerly CILCA360)

Develop exceptional leadership in the care and disability sector. Care Leads is a 360° diagnostic that assesses leadership capability, reveals growth areas, and drives targeted development — all aligned to care standards and industry benchmarks.

A 360° diagnostic built for care leaders

Care Leads is a 360° diagnostic specifically designed with competencies mapped to the Aged Care Quality and Disability Practice Standards, and benchmarked against more than 1,200 care leaders across Australia — providing relevant and actionable insights for your sector. Paired with debriefing and coaching from qualified coaches experienced in the care industry, it turns feedback into genuine awareness and development.

Benchmarked against the sector

Because results are measured against peers leading in similar care and disability roles, leaders see their capability in the context that matters most.

  • Helps leaders contextualise their results against peers in similar roles
  • Clarifies what good and great leadership looks like in aged care or disability contexts
  • Supports culture-shaping strategies grounded in evidence, not assumptions

Diagnostic + Debrief and Coaching

  • Develop exceptional leadership in the care and disability sector
  • Assess leadership capability and reveal growth areas
  • Drive targeted development aligned to care standards
  • Enable awareness through debriefing and coaching
  • Benchmarked against 1,200+ care leaders nationally

What you get

The insight, feedback, and direction to lead with greater confidence and impact.

Clear insight into your style

Gain a clear, objective view of your leadership style and how it lands with others.

Targeted development areas

Identify the specific areas to focus on, so development effort goes where it counts.

Actionable feedback for growth

Receive feedback you can act on, turning insight into concrete next steps.

Track progress over time

Re-assess to measure how your leadership has shifted and where to keep building.

Enhanced effectiveness

Strengthen your overall leadership effectiveness and your impact on the people you lead.

Sector-relevant benchmarking

Understand your results in the context of peers leading in similar care and disability roles.

How it works

A clear path from comprehensive 360° feedback to genuine, sustained leadership growth.

01

Complete the 360° diagnostic

Leaders and their raters complete a confidential, comprehensive assessment of leadership capability, with competencies mapped to care standards.

02

Debrief with a qualified coach

Build awareness through a supportive debrief with coaches experienced in the care industry, who help make sense of the results.

03

Develop and grow

Use coaching and practical recommendations to drive targeted development, then re-assess to track progress over time.

Key features

Every element of Care Leads is designed to give care and disability leaders an accurate, well-rounded view of their leadership.

In-depth behavioural analysis

A detailed look at leadership behaviours and attitudes, so development is grounded in what leaders actually do.

Personalised feedback

Clear feedback on individual leadership strengths and the specific areas with the most room to grow.

Evidence-based methodology

A diagnostic approach built on empirical data and validated science, not assumptions or guesswork.

Practical recommendations

Actionable, real-world recommendations leaders can apply straight away to improve their practice.

Go beyond behaviour, leverage neuroscience for deeper insight

Developed by organisational psychologists with decades of care sector experience, and in collaboration with leading universities, our tools go beyond surface-level behaviours.

Using neuroscience and empirical data, we deliver deeper, evidence-based insight into how leaders think, learn, and interact — giving you measurable, actionable pathways to stronger teams and better care outcomes.

  • Designed by organisational psychologists with care sector expertise
  • Built in collaboration with leading universities
  • Grounded in neuroscience and empirical data
  • Measurable pathways to stronger teams and better care

Accredited practitioners

Our team is accredited to administer and debrief Care Leads. Talk to one of our qualified practitioners to get started.

Support your leadership journey with Care Leads

Contact us to learn more about how Care Leads can help you develop exceptional leadership across your care and disability services.

Get in touch

Address
Level 2, 151 Herdsman Parade, Wembley, WA 6014
Telephone
08 9287 1041

Acknowledgement of Country

Veraison acknowledges the traditional custodians on whose country we work throughout Western Australia, and their continuing connection to the land, waters and community. We pay our respects to them and their cultures; and to Elders both past and present.

Industry Memberships

Ceos For Gender Equality
Ageing Australia Associate 2026-27
NAAWIC

© Veraison 2026